Robert D. Austin

“IT—especially with its role so greatly enlarged by the arrival of the Internet—has changed not only how we work and conduct business,…

— Robert D. Austin

“Easily. It’s pretty common in this kind of job to see significant disparities in ability. It’s not like other kinds of work,…

— Robert D. Austin

“Iterative, adaptive approach that recognized the importance of developing prototypes or else manually walking through how the system would work in great…

— Robert D. Austin

“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they…

— Robert D. Austin

“He knew that some believed that standardization would impede innovation; that was one of the arguments people who resisted standardization were most…

— Robert D. Austin

“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they…

— Robert D. Austin

“Good CIOs are hard to find. Even if you can find one, it may take as much as a year for a…

— Robert D. Austin

“Assigning best people to the project (“If they’re easy to give up, they’re the wrong people.”)”

— Robert D. Austin

“Type 1 leadership was about functional requirements and individual systems; the focus was operational. Type 2 was less about managing individual projects…

— Robert D. Austin

“So the best project management policies are those that promote open flow of information up and down the project hierarchy.”

— Robert D. Austin