Technology's great, but you can only be as good in technology as your people are. — Gillian Tans Copy Share Image
India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. — Gillian Tans Asian Copy Share Image
There are more and more properties joining us to benefit from and leverage our global online marketing expertise. — Gillian Tans Expertise Copy Share Image
China's domestic travel is increasing, and that's why we are building our teams here in China. — Gillian Tans Copy Share Image
We will invest more into China to make sure that our brand gets more known to Chinese customers. — Gillian Tans China Copy Share Image
And as a woman, you need to take risks. Don't stay too long in your own swim lane. — Gillian Tans Copy Share Image
From our earliest days, Booking.com has been deploying technology to help strip the friction out of travel. — Gillian Tans Booking Copy Share Image
Both business and leisure travellers are enjoying unprecedented levels of choice. — Gillian Tans Business Copy Share Image
Starting a business and building a product are not for the faint of heart. You have to learn to not let little… — Gillian Tans Copy Share Image
Booking travel is not like shopping or groceries or booking a restaurant. It's much less frequent, so understanding what works just takes… — Gillian Tans Booking Copy Share Image
Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included… — Gillian Tans Culture Copy Share Image
Pack snacks. Food prices once you pass through airport security or within blocks of a major tourist attraction can be double the… — Gillian Tans Airport security Copy Share Image
For me, it's about taking things that do not take a lot of space. Don't take a lot of shoes. I tend… — Gillian Tans Copy Share Image
The culture of Booking.com has been very good for me because it's a culture where you're allowed to fail. When you think… — Gillian Tans Culture Copy Share Image
We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right… — Gillian Tans Copy Share Image
If firms were made to hire according to quotas, it might optimize the percentage of women in the industry, but that doesn't… — Gillian Tans Customer Copy Share Image
I think companies need to take more ownership over the gender gap themselves because if everybody does that, then overall, it will… — Gillian Tans Feminism Copy Share Image
We are a bottom-up culture, and we need a communications platform that can facilitate that. — Gillian Tans Communication Copy Share Image
With any previous transition we made with technology, it hasn't been the case that we need less people. — Gillian Tans Copy Share Image
Booking.com started with just a website, but we've always thought of our company as being more than just a website. — Gillian Tans Copy Share Image
We want to make sure that we have the right products for Chinese people. — Gillian Tans China Copy Share Image
We know that companies which have more women in leadership positions have a better performance. — Gillian Tans Copy Share Image
I don't think there's ever a wrong answer as long as people are willing to learn, share. You're never done learning. — Gillian Tans Education Copy Share Image
Education is crucial in determining which profession women will choose, so it's important to spark interest in technologies at an early age. — Gillian Tans Age Copy Share Image
If you run a global business, it's so important that you understand what happens in each place, and you can't do that… — Gillian Tans Business Copy Share Image
There are a lot of threats out there. Amazon can enter the travel market. Google could enter the accommodation space. But that… — Gillian Tans Copy Share Image
Recognizing that female participation in technology is lower than it should be, we are committed to bolstering female tech talent, eliminating obstacles… — Gillian Tans Challenges Copy Share Image
One in five of our customers books for business. But it's scaling very fast. As a result, we have tools for medium… — Gillian Tans Books Copy Share Image
The mission of Booking is to empower people to experience the world. Whatever people want to do, wherever they want to go,… — Gillian Tans Booking Copy Share Image
Tech is a key driver of social and economic change, and around the world, women like me are transforming businesses, industries, and… — Gillian Tans Around the world Copy Share Image
I've always been curious and taken many risks, but that is quite atypical for a woman. On the other hand, I think… — Gillian Tans Copy Share Image
Not only do we need more women in the technology sector, we also clearly need to refocus energy on improving gender equality… — Gillian Tans Energy Copy Share Image
From the early days, Booking.com has been disruptive. Our aim is to create the best product for our customers, and we do… — Gillian Tans Copy Share Image
Whether you are checking luggage or bringing a carry-on, always weigh and measure your bags to make sure they are below the… — Gillian Tans Copy Share Image
Friction still exists in travel, and we are on a quest to go even further to make the entire experience - from… — Gillian Tans Adventure Copy Share Image
Eventually, we want to be able to say, whether in your own neighborhood or a city across the globe, our technology will… — Gillian Tans Barriers Copy Share Image
I am a woman, and I am proud to say that I work in technology. But I also recognise that the combination… — Gillian Tans Facts Copy Share Image
