Gillian Tans

Booking.com is one of the biggest translation companies in the world.

— Gillian Tans

There's no point being at the airport longer than needed.

— Gillian Tans

Our mission is to empower people to experience the world.

— Gillian Tans

I found the Internet really fascinating.

— Gillian Tans

People always travel no matter what.

— Gillian Tans

I'm a master at getting as much in a day as possible.

— Gillian Tans

Travel is a combination of the personal and the emotional.

— Gillian Tans

If you look around Booking.com, it's a very gender-balanced company.

— Gillian Tans

Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.

— Gillian Tans

When you start very young and you start to work, you're going to fail. That's how you learn.

— Gillian Tans

Eventually, people should just say 'give me the best hotel in a certain date in a certain location.'

— Gillian Tans

We wanted to go much bigger than anybody else. That's why we've targeted so many countries.

— Gillian Tans

As a company, we believe in free and open borders. We feel this best facilitates the exchange of cultural values and ideas.

— Gillian Tans

Using science to tell us what customers are looking for is second nature for us here.

— Gillian Tans

If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market.

— Gillian Tans

India is a fast-growth market and is developing a lot. We continue to increase our partners here and make investments.

— Gillian Tans

As a company powered by technology and digital innovation, Booking.com believes strongly in ensuring equal access and opportunity for all within the…

— Gillian Tans

Instead of traveling on a weekend, begin your trip on a Tuesday or Wednesday, which are often the cheapest days to fly.…

— Gillian Tans

There is a misperception among job seekers that opportunities for women in tech exist only for those with coding or engineering experience.…

— Gillian Tans

Things like chatbots, machine learning tools, natural language processing, or sentiment analysis are applications of artificial intelligence that may one day profoundly…

— Gillian Tans

I travel very light. I never want to check a bag. My only standards are a few sets of clothes, my white…

— Gillian Tans

What always drove me was my curiosity. That's what made me join Booking and not be afraid to leave a very successful…

— Gillian Tans

Typically, I get to the office around eight o'clock. I have a very mixed schedule, and I always try to keep time…

— Gillian Tans

There are a few books I can recommend, but one you should read for sure is 'Do More Faster,' a book full…

— Gillian Tans

We have many accommodation owners - people who own small hotels, villas and bungalows - and the digital economy has opened up…

— Gillian Tans

On the one hand, you have markets such as Singapore and Thailand, with an extremely strong inbound booker market and a well-developed…

— Gillian Tans

A long time ago, we had to build interfaces to connect with other companies, and I thought that was a great idea.…

— Gillian Tans

An American customer can book in English all over the world, but also, somebody from Japan or China can book in their…

— Gillian Tans

We believe in global scalability with local relevance.

— Gillian Tans

Employing women is good for business.

— Gillian Tans

We have built out the diversity of our product teams, and we saw the caliber of our testing and experimentation improve significantly.

— Gillian Tans

Traveling is an experience that you can always carry with you. It makes the world come together more so we understand each…

— Gillian Tans

As CEOs or board members, women are still underrepresented, and that gap is actually growing.

— Gillian Tans

Traveling changes you as a person. If you buy something, it's so different than if you put your money into traveling.

— Gillian Tans

My mother was from an entrepreneurial family and very creative. She always pushed me to take risks, to do things I wouldn't…

— Gillian Tans

Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the…

— Gillian Tans

Many people think we are a technology company, but we are totally customer-led.

— Gillian Tans

The move to Internet-enable travel booking is creating massive convenience, efficiency, and savings for consumers.

— Gillian Tans

We found we were able to create better, customer-centric product features more quickly with a more diverse product team.

— Gillian Tans

In the beginning of Booking.com, we were travelling around Europe a lot. Sometimes we'd do five cities in a week.

— Gillian Tans