I am enormously proud of how we have transformed the TalkTalk customer experience. — Dido Harding Customer Copy Share Image
I think we'd be cutting off our hand to spite our face if we demonize private health care. — Dido Harding Care Copy Share Image
Often when websites start running slowly, it's because they're under some form of attack. — Dido Harding Copy Share Image
TalkTalk's culture is one of a start-up... new services, desire to innovate, move fast. — Dido Harding Culture Copy Share Image
Learning what's happening in children's digital life is the best way to ensure that they're safe. — Dido Harding Copy Share Image
It's not a normal thing to receive a ransom demand in your inbox. I felt physically sick. — Dido Harding Demand Copy Share Image
I promise you I try very hard to stay out of party politics. I run away from it. — Dido Harding Copy Share Image
If being open and honest with my customers is naive then it's fine with me. CEOs who hide behind that all-seeing, all-knowing… — Dido Harding Game Copy Share Image
If big, old-fashioned businesses don't attract female talent, then small up-and-coming ones will, and they will end up winning. — Dido Harding Copy Share Image
If you're a cyber-criminal, the days of stealing data and then selling it for cash in the dark web - they're not… — Dido Harding Dark Copy Share Image
I had this extraordinary role-model of rags to riches success in my grandfather and yet I was a girl, and girls in… — Dido Harding Copy Share Image
I've always been of the view that two-term presidency rule is a pretty good one and CEOs shouldn't overstay their welcome. — Dido Harding Copy Share Image
It is not often that one of the world's best entrepreneurs rings you up and says 'I've got this business we are… — Dido Harding Copy Share Image
But I was an utterly hopeless politician and I worked out that I would be much better suited to making money and… — Dido Harding Compromise Copy Share Image
I've stood in front of 500 extremely angry people in Waterford when we closed a call centre there. That's not fun, and… — Dido Harding Angry Copy Share Image
I am a physical retailer by trade - if your shop is burgled you don't immediately think, 'Is it North Korea? Is… — Dido Harding Actor Copy Share Image
My mental analogy for TalkTalk is an ageing Ford Cortina going flat out in the fast lane of the M4 in the… — Dido Harding Copy Share Image
I was that sort of obnoxious girl, I remember being 10 at careers things where people were talking about becoming secretaries and… — Dido Harding Girl Copy Share Image
After seven extraordinary and fulfilling years, during which we have transformed TalkTalk's customer experience and laid the foundations for long-term growth, I've… — Dido Harding Customer experience Copy Share Image
I have an enormously privileged position. I make a lot of money - a matter of public record - I have a… — Dido Harding Control Copy Share Image
I'm still here, living proof that sometimes it's OK to admit to your fallibility. — Dido Harding Copy Share Image
Every single company knows that there is more that they can do to keep themselves safe from cyber-crime. — Dido Harding Business Copy Share Image
I have no hesitation in challenging government of whatever party. — Dido Harding Government Copy Share Image
You have to have a thick skin if you think what you are doing is right. — Dido Harding Copy Share Image
I don't want to give a false impression of confidence where I don't have it. — Dido Harding Confidence Copy Share Image
Competition drives growth in the end as opposed to monopolies. — Dido Harding Competition Copy Share Image
If I only had one day left in my life and it was riding a race or owning the Gold Cup winner,… — Dido Harding Day Copy Share Image
It's very tempting to go part-time and take up a number of non-executive directorships because everyone is crying out for talented women. — Dido Harding Copy Share Image
TalkTalk was not a highly trusted brand before the cyber attack but customers now say that we looked after them in difficult… — Dido Harding Copy Share Image
Once it becomes mandatory to report that you've had data stolen, blackmailing you is a waste of time. Blackmailing you to keep… — Dido Harding Copy Share Image
We don't have very many nights out on our own, and by most people's standards we don't have much of a social… — Dido Harding Copy Share Image
I made a really stupid promise to my husband in my early 20s, when he and I were first going out, that… — Dido Harding Copy Share Image
When I was 14 my mum told my chemistry teacher she thought it was a waste of time girls going to university… — Dido Harding Chemistry Copy Share Image
If you have a bonus scheme that is so complicated or so sensitive that you can't tell people what it is, then… — Dido Harding Copy Share Image
Digital safety is no different to physical safety. You can do your upmost to minimise it. You can arm yourself to protect… — Dido Harding Copy Share Image
I miss the racing hugely. If you told me I could go off and do it tomorrow afternoon I would. For me… — Dido Harding Copy Share Image
