“Autonomous working units are good. Things to manage working units are bad.” — Brad Stone Autonomous Copy Share Image
“Sinegal explained the Costco model to Bezos: it was all about customer loyalty.” — Brad Stone Customer loyalty Copy Share Image
“Gradatim Ferociter, which translates to “Step by Step, Ferociously.” — Brad Stone Step By Step Copy Share Image
“Engadget, the technology blog, had the first details about Amazon’s new e-reading device,” — Brad Stone Copy Share Image
“It's one thing to have a good idea, but it'a another to have confidence in a person to execute it.” — Brad Stone Confidence Copy Share Image
“he liked to say he didn’t have an exit strategy—he was building a company for the long term.” — Brad Stone Business Copy Share Image
I think Facebook has a lot of work to do to make sure people are seeing meaningful things and not garbage. — Brad Stone Facebook Copy Share Image
Airbnb's genius was moving into cities and recognizing that millennials would want to go and maybe spend a vacation or visit some… — Brad Stone Friends Copy Share Image
“Two other technology icons, Steve Jobs and Larry Ellison, were adopted, and the experience is thought by some to have given each… — Brad Stone Motivation Copy Share Image
“resonance. “We had a key decision to make,” he says. “Was distribution a commodity or was it a core competency?” — Brad Stone Choice Copy Share Image
“Andy Grove, the longtime CEO of Intel, was known to be so harsh and intimidating that a subordinate once fainted during a… — Brad Stone Copy Share Image
“We don't make money when we sell things. We make money when we help customers make purchase decisions.” — Brad Stone Money Copy Share Image
“Bezos wanted to personally approve each equation and track the results over time. It would be his way of guiding a team’s… — Brad Stone Copy Share Image
“Communication is a sign of dysfunction. It means people aren’t working together in a close, organic way. We should be trying to… — Brad Stone Communication Copy Share Image
“There are two kinds of retailers: there are those folks who work to figure how to charge more, and there are companies… — Brad Stone Retailers Copy Share Image
There's a new set of transformative technologies such as machine learning, AI, and virtual reality that will spawn another set of big… — Brad Stone Copy Share Image
“Later Bezos recalled speaking at an all-hands meeting called to address the assault by Barnes & Noble. “Look, you should wake up… — Brad Stone Copy Share Image
Uber, and Airbnb to a different extent, implemented the same battle plan. Bezos is an investor in both companies and, to some… — Brad Stone Battle Copy Share Image
“What we are doing here is building a giant rocket ship, and we’re going to light the fuse. Then it’s either going… — Brad Stone Moon Copy Share Image
“Look, you should wake up worried, terrified every morning,” he told his employees. “But don’t be worried about our competitors because they… — Brad Stone Every morning Copy Share Image
“Despite his famously hearty laugh and cheerful public persona, he is capable of the same kind of acerbic outbursts as Apple’s late… — Brad Stone Copy Share Image
“As part of his ongoing quest for a better allocation of his own time, he decreed that he would no longer have… — Brad Stone Adventure Copy Share Image
“That summer, Harrison Miller and Bezos butted heads in front of the board of directors over the size of the bet on… — Brad Stone Copy Share Image
“One early challenge was that the book distributors required retailers to order ten books at a time. Amazon didn’t yet have that… — Brad Stone Copy Share Image
“By that time, Bezos and his executives had devoured and raptly discussed another book that would significantly affect the company’s strategy: The… — Brad Stone Copy Share Image
“The electronics effort faced even greater challenges. To launch that category, David Risher tapped a Dartmouth alum named Chris Payne who had… — Brad Stone Copy Share Image
“The junior executives recommended a variety of different techniques to foster cross-group dialogue and afterward seemed proud of their own ingenuity. Then… — Brad Stone Aha moment Copy Share Image
“Chesky was moving slowly, but at the same time, he was frustrated that his imagined success wasn’t arriving quickly enough. “Every day… — Brad Stone Customer Copy Share Image
“There was little science to Amazon’s earliest distribution methods. The company held no inventory itself at first. When a customer bought a… — Brad Stone Copy Share Image
“Apple’s founder reportedly fired employees in the elevator and screamed at underperforming executives. Perhaps there is something endemic in the fast-paced technology… — Brad Stone Executives Copy Share Image
“While he was charming and capable of great humor in public, in private, Bezos could bite an employee’s head right off.” — Brad Stone Humor Copy Share Image
“have realized about myself that I’m very motivated by people counting on me,” he answered. “I like to be counted on.”14” — Brad Stone Copy Share Image
“Missionaries have righteous goals and are trying to make the world a better place. Mercenaries are out for money and power and… — Brad Stone Better place Copy Share Image
“Eric and Susan Benson didn't come to Amazon alone every day - they brought their dog Rufus, a Welsh corgi.” — Brad Stone Copy Share Image
“Bezos even wondered aloud whether Amazon could hire college students on every block in Manhattan and get them to store popular products… — Brad Stone Copy Share Image
I spend a little bit of time exploring why the companies that were doing smartphone ride-hailing before Uber, why they failed. — Brad Stone Copy Share Image
“Bezos didn’t believe anyone could make a good decision about a feature or a product without knowing precisely how it would be… — Brad Stone Copy Share Image
“Any process can be improved. Defects that are invisible to the knowledgeable may be obvious to newcomers. The” — Brad Stone Copy Share Image
