Foundation Quote by Arthur Helps
“Remember that in giving any reason at all for refusing, you lay some foundation for a future request.”
About This Quote
Source Book: “The History of England”, 1845
Providing a reason to refuse creates a precedent that may be used for future demands.
In simple terms: Giving reasons builds future expectations.
Avoid unnecessary justifications.
Themes
Mood
Type
When to use this quote
- negotiations
- customer service
- personal relationships
- legal contexts
Key Concepts
Questions to Reflect On
- How do you decide when to explain a refusal?
- What are the risks of over‑explaining?
Sometimes a brief refusal without reason is more effective.