Good Quote by Antoine Arnault
“If I see one of my sales assistants neglecting someone because he doesn't look like a good client, he's fired immediately.”
About This Quote
Source Company Policy: Louis Vuitton Internal Guidelines, 2020
Discriminatory treatment of clients based on appearance is intolerable and leads to immediate termination.
In simple terms: No bias; fire those who discriminate.
Enforce zero‑tolerance anti‑bias policies.
Themes
Mood
Type
When to use this quote
- retail floor
- client meetings
- staff training
- performance reviews
Key Concepts
Questions to Reflect On
- How will you monitor bias in real time?
- What training ensures fair treatment?
Enforcement may be inconsistent without clear metrics.