Cost Quote by Anonymous
“Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.”
About This Quote
Prioritize customer focus even if it means discarding existing products, stressing radical customer‑centric innovation.
In simple terms: Focus on customers, even if it means killing old products.
Key Takeaway
Put customers first, even at cost.
Themes
customer focus
innovation
disruption
Mood
strategic
critical
Type
business
pragmatic
When to use this quote
- business strategy
- entrepreneurship
Key Concepts
product lifecycle
market adaptation
Questions to Reflect On
- What customer insight justifies product removal?
- How can you transition users smoothly?
A Different Perspective
Risk of alienating existing users.
![“[Photography is ] likewise even French impressionists. So the Sculls bought pop. It was politics, and they moved with it. And I think that could be happening, to some degree, with photography, too. It doesn't cost as much to do it, either.” quote by Garry Winogrand](https://sms4smile.com/quotes/img-quotes/2eb/garry-winogrand-2342_cost_photography-is-likewise-even-french-impr_2802.jpg)
