The great challenge to management today is to make productive the tremendous new resource, the knowledge worker. This, rather than the productivity of the manual worker, is the key to economic growth and economic performance in today's society. — Peter Drucker Copy Share Image
“The researchers found that nearly every change they made was followed by a temporary uptick in performance, even when it involved simply undoing a previous change. They concluded that the increases in worker productivity were not due to better lighting… — Hal Herzog Copy Share Image
