It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who have really done the work. A leader doesnt need any credit... He's getting… — Robert Townsend Copy Share Image
True leadership must be for the benefit of the followers, not the enrichment of the leaders. — Robert Townsend Copy Share Image
Is what I'm doing or about to do getting us closer to our objective? — Robert Townsend Copy Share Image
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun. — Robert Townsend Copy Share Image
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure. — Robert Townsend Copy Share Image
The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as… — Robert Townsend Copy Share Image
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. — Robert Townsend Copy Share Image
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy. — Robert Townsend Copy Share Image
A good leader needs to have a compass in his head and a bar of steel in his heart. — Robert Townsend Copy Share Image
If you have to have a policy manual, publish the 'Ten Commandments.' — Robert Townsend Copy Share Image
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried. — Robert Townsend Copy Share Image
"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded… — Robert Townsend Copy Share Image
One of the most important tasks of a manager is to eliminate his people's excuses for failure. — Robert Townsend Copy Share Image
Due to budget cutbacks, the light at the end of the tunnel has been turned off. — Robert Townsend Copy Share Image
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . .… — Robert Townsend Copy Share Image
