“Colleges now view students as customers and market their degree programs as products.” — Jeffrey J. Selingo Copy Share Image
Challenging schools to treat their students as customers with a choice, instead of inmates serving time. — David Warlick Copy Share Image
“What if you considered that your students are your customers and periodically asked what they thought of their learning experience?” — Matt Miller Copy Share Image
“Moments later, confident but cautious, I stepped into my first classroom as Professor Ball. I couldn't have done it without the mentoring… — Joan Ball Copy Share Image
