So ensuring the integrity of the data and integrity and validity of the connection is a very important element in any company's strategy that is moving towards a Web service paradigm. — John W. Thompson Copy Share Image
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are. — Jack Welch Copy Share Image
