Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling. — Gillian Tans Copy Share Image
An American customer can book in English all over the world, but also, somebody from Japan or China can book in their own language everywhere. We translate all of our content into these languages, and that's quite unique. We service… — Gillian Tans Copy Share Image
I travel very light. I never want to check a bag. My only standards are a few sets of clothes, my white sneakers, my… — Gillian Tans Copy Share Image
Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the world. — Gillian Tans Copy Share Image
When you start very young and you start to work, you're going to fail. That's how you learn. — Gillian Tans Copy Share Image
India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. — Gillian Tans Copy Share Image
I am a woman, and I am proud to say that I work in technology. But I also recognise that the combination of those… — Gillian Tans Copy Share Image
We want to make sure that we have the right products for Chinese people. — Gillian Tans Copy Share Image
Education is crucial in determining which profession women will choose, so it's important to spark interest in technologies at an early age. — Gillian Tans Copy Share Image
Typically, I get to the office around eight o'clock. I have a very mixed schedule, and I always try to keep time for things… — Gillian Tans Copy Share Image
If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market. — Gillian Tans Copy Share Image
Eventually, people should just say 'give me the best hotel in a certain date in a certain location.' — Gillian Tans Copy Share Image
