“Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to… — Susan C. Young Copy Share Image
“Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.” — Susan C. Young Copy Share Image
“Notice when negativity spins in your head and disrupt it immediately before it has a chance to take hold and stick.” — Susan C. Young Copy Share Image
“By authentically sharing when things aren’t right you allow the people you care about to offer the support you may need.” — Susan C. Young Copy Share Image
“Authentic people are so comfortable in their own skins they make us more comfortable in our own.” — Susan C. Young Copy Share Image
“The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe.” — Susan C. Young Copy Share Image
“Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful?” — Susan C. Young Copy Share Image
“By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.” — Susan C. Young Copy Share Image
“Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you… — Susan C. Young Copy Share Image
“Nice is a little word with a big meaning. How many times did your mother say, "Just be nice?" It's basic manners,… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“The discovery that making great first impressions can be a learned skill helped me to understand that we can and do have… — Susan C. Young Copy Share Image
“Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they… — Susan C. Young Copy Share Image
“Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you… — Susan C. Young Copy Share Image
“There will be times when you would be wise to err on the side of caution. And rather than making a magnificent… — Susan C. Young Copy Share Image
“Every one of your first encounters begins with a “blank canvas” which provides you with unlimited opportunities to color your world in… — Susan C. Young Copy Share Image
“In sales, there is a questioning funnel for building rapport in which you start with broad questions and discreetly and respectfully move… — Susan C. Young Copy Share Image
“We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may… — Susan C. Young Copy Share Image
“While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally… — Susan C. Young Copy Share Image
“The Words You Think “Your thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good… — Susan C. Young Copy Share Image
“As a lifetime optimist, my first tendency has always been to look for the best in others, the best in situations, and… — Susan C. Young Copy Share Image
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy,… — Susan C. Young Copy Share Image
“I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy… — Susan C. Young Copy Share Image
“8 Ways to Shine a Positive Light on Others 1. Let the other person appear smart. The person who desperately tries to… — Susan C. Young Copy Share Image
“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to… — Susan C. Young Copy Share Image
“Throughout my life, I have been blessed with a positive and resilient attitude. I grew up with an alcoholic father and he… — Susan C. Young Copy Share Image
“I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand,… — Susan C. Young Copy Share Image
“14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first to understand, then to… — Susan C. Young Copy Share Image
“Poise: a graceful and elegant bearing in person; a composure of dignity and manner. Postures: the position of a person’s body when… — Susan C. Young Copy Share Image
“The variety of political positions shared on Facebook in the 2016 Presidential Election was both entertaining and, sadly, destructive. I observed friends… — Susan C. Young Copy Share Image
“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.” — Susan C. Young Copy Share Image
“Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.” — Susan C. Young Copy Share Image
“A positive attitude will empower you to be more resilient to proactively adapt to change.” — Susan C. Young Copy Share Image
“Prime yourself for success and demonstrate to others that you are diligent, reliable, and trustworthy.” — Susan C. Young Copy Share Image
“Grounded by healthy self-esteem and personal self-worth, this admirable character quality can inspire awe and reverence.” — Susan C. Young Copy Share Image
“Strive to be a proactive participant rather than a passive procrastinator.” — Susan C. Young Copy Share Image
“Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others.” — Susan C. Young Copy Share Image
“If you are lacking confidence in something, just keep trying and don’t give up.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
