“A positive attitude will help you edge out cynicism and pessimism to restore hope and optimism.” — Susan C. Young Copy Share Image
“Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure.” — Susan C. Young Copy Share Image
“As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill.” — Susan C. Young Copy Share Image
“Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.” — Susan C. Young Copy Share Image
“Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.” — Susan C. Young Copy Share Image
“Just because you may not feel confident about doing something now does not mean you will not master it later with ease.” — Susan C. Young Copy Share Image
“When you feel great about you, personal qualities radiate that make you more attractive and compelling to others.” — Susan C. Young Copy Share Image
“It is easier to do business and work with people who are most like ourselves.” — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your… — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates… — Susan C. Young Copy Share Image
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“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that… — Susan C. Young Copy Share Image
“As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In… — Susan C. Young Copy Share Image
“Becoming an expert not only establishes you as a leader in your field, it will make you a trusted resource that people… — Susan C. Young Copy Share Image
“Lenee's aunt is a master conversationalist who can enter a party of strangers and leave with a handful of new best friends.… — Susan C. Young Copy Share Image
“Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they… — Susan C. Young Copy Share Image
“When the people we meet demonstrate that their presence brings value, consideration, or contribution, we are much more likely to be open,… — Susan C. Young Copy Share Image
“A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring… — Susan C. Young Copy Share Image
“It is no longer a matter of IF you have a personal brand--it is a question of “How is it working for… — Susan C. Young Copy Share Image
“A strong handshake conveys confidence, clarity, strength, and intention. As with everything else in life, if it is overzealous, it may be… — Susan C. Young Copy Share Image
“When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them… — Susan C. Young Copy Share Image
“Professional Networking “The first week I lived in Madison, WI, I sought a local chapter meeting for ATD (Association for Training Development).… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015,… — Susan C. Young Copy Share Image
“Speaking on Stage Speakers and presenters have only a few short seconds before their audience members begin forming opinions. True professionals know… — Susan C. Young Copy Share Image
“Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing… — Susan C. Young Copy Share Image
“10 Conversation Bridge Builders 1. Simply say hello with a smile. 2. Ask them what they love about their work. 3. Ask… — Susan C. Young Copy Share Image
“Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle… — Susan C. Young Copy Share Image
“In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This… — Susan C. Young Copy Share Image
“12 Ways to Improve & Project Confident Posture 1. Go people watching. Note how you interpret the different postures you observe. This… — Susan C. Young Copy Share Image
“Own your truths—all of them. Be honest. Be genuine. Be straightforward. Be refreshing!” — Susan C. Young Copy Share Image
“Begin asking how you may be of service and you will soon discover that the true gift is in your giving.” — Susan C. Young Copy Share Image
“What can you do, beginning TODAY, to be the one who makes your mark and leaves others in awe?” — Susan C. Young Copy Share Image
“Become a ‘good finder’ and seek to acknowledge the best you see in others.” — Susan C. Young Copy Share Image
“Strive to be a possibility thinker rather than an impossibility thinker.” — Susan C. Young Copy Share Image
“Take deliberate steps to retrain your brain and turn your inner critic into an enthusiastic, devoted fan.” — Susan C. Young Copy Share Image
“All the elements of greater emotional awareness can weave together to ensure you make a more positive impact.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
