“to the psychologist Robert Cialdini, people can capitalize on this norm of reciprocity by giving what they want to receive. Instead” — Adam M. Grant Copy Share Image
“Reciprocity styles offer a powerful lens for explaining why some people flourish in teams while others fail. In Multipliers, former Oracle executive… — Adam M. Grant Copy Share Image
“today, givers like Adam Rifkin are able to spark a more powerful form of reciprocity. Instead of trading value, Rifkin aims to… — Adam M. Grant Copy Share Image
“Whereas selfless givers make the mistake of trusting others all the time, otherish givers start out with trust as the default assumption,… — Adam M. Grant Copy Share Image
“Start the spark of reciprocity by making requests as well as helping others. Help generously and without thought of return; but also… — Adam M. Grant Copy Share Image
“The Reciprocity Ring created a context that encouraged takers to act like givers, and the key lies in making giving public. Takers… — Adam M. Grant Copy Share Image
“When people assume that others aren’t givers, they act and speak in ways that discourage others from giving, creating a self-fulfilling prophecy.… — Adam M. Grant Copy Share Image
“the higher the psychological safety in a unit, the fewer errors they made. Why? In the units that lacked psychological safety, health care professionals… — Adam M. Grant Copy Share Image
“And in the long run, research shows that the mistakes we regret are not errors of commission, but errors of omission. If we could… — Adam M. Grant Copy Share Image
“Although many successful givers start from the default of trusting others’ intentions, they’re also careful to scan their environments to screen for potential takers,… — Adam M. Grant Copy Share Image
“I want to debunk the myth that originality requires extreme risk taking and persuade you that originals are actually far more ordinary than we… — Adam M. Grant Copy Share Image
“I was dismayed to discover that even today, speaking while female remains notoriously difficult. Across cultures, there’s a rich body of evidence showing that… — Adam M. Grant Copy Share Image
“Setting high expectations is so important,” Skender says. “You have to push people, make them stretch and do more than they think possible.” — Adam M. Grant Copy Share Image
“analysts were more likely to maintain their star performance if they worked with high-quality colleagues in their teams and departments. The star analysts relied… — Adam M. Grant Copy Share Image
“Speak softly, but carry a big stick. —Theodore Roosevelt, U.S. president” — Adam M. Grant Copy Share Image
“When our audiences are skeptical, the more we try to dominate them, the more they resist. Even with a receptive audience, dominance is a… — Adam M. Grant Copy Share Image
“Whereas success is zero-sum in a group of takers, in groups of givers, it may be true that the whole is greater than the… — Adam M. Grant Copy Share Image