“depending on whether the customer used a Chemex, or a French press, or a Mr. Coffee, or whatever, the baristas could recommend a bean to match. “ ‘How do you make coffee at home . . . ?’ ” Braden” — Jake Knapp Copy Share Image
“depending on whether the customer used a Chemex, or a French press, or a Mr. Coffee, or whatever, the baristas could recommend a bean… — Jake Knapp Copy Share Image
“Longer hours don't equal better results. By getting the right people together, structuring the activities, and eliminating distraction, we've found that it's possible to… — Jake Knapp Copy Share Image
