“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all… — Susan C. Young Copy Share Image
“It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your… — Susan C. Young Copy Share Image
“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison… — Susan C. Young Copy Share Image
“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy… — Susan C. Young Copy Share Image
“Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and… — Susan C. Young Copy Share Image
“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads… — Susan C. Young Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“The Rhythm of Relationships It’s not a mystery that there are certain people with whom we "click" and others with whom we… — Susan C. Young Copy Share Image
“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to… — Susan C. Young Copy Share Image
“Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get… — Susan C. Young Copy Share Image
“To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power.… — Susan C. Young Copy Share Image
“To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right… — Susan C. Young Copy Share Image
“A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being… — Susan C. Young Copy Share Image
“Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what… — Susan C. Young Copy Share Image
“Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested… — Susan C. Young Copy Share Image
“Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to… — Susan C. Young Copy Share Image
“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to… — Susan C. Young Copy Share Image
“The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow… — Susan C. Young Copy Share Image
“To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration… — Susan C. Young Copy Share Image
“Social synchronicity will help you stay open-minded regarding coincidence and serendipity. It is worth considering whether people are showing up in your… — Susan C. Young Copy Share Image
“To remember people’s names, “Write it Down! —Whether you write their name down on the back of a card, a receipt, a… — Susan C. Young Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“To remember people’s names, introduce a “Just-Met” to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her… — Susan C. Young Copy Share Image
“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety,… — Susan C. Young Copy Share Image
“Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many… — Susan C. Young Copy Share Image
“Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice… — Susan C. Young Copy Share Image
“UN-Impressives • Lying. • Bragging. • Gossiping. • Cursing and using foul language. • Making self-deprecating comments. • Regularly expressing worry and… — Susan C. Young Copy Share Image
“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your… — Susan C. Young Copy Share Image
“The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want… — Susan C. Young Copy Share Image
“To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity… — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
“The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . • Warm •… — Susan C. Young Copy Share Image
“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more… — Susan C. Young Copy Share Image
“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You… — Susan C. Young Copy Share Image
“As if these diverse characteristics weren’t enough, bring them all into a social context where we must work, live, love, and engage… — Susan C. Young Copy Share Image
