When the manager comes in he cannot say, 'This is something I want to do.' It is an environment that the manager creates and it happens over time. — Adam Lallana Copy Share Image
As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and… — Marcus Buckingham Copy Share Image