“Richard Tedlow’s biography of Andy Grove, Intel’s legendary CEO, asserts that management and leadership are like forehand and backhand. You have to be good at both to win.” — Kim Malone Scott Copy Share Image
“to communicate clearly enough so that there’s no room for interpretation, but also humbly.” — Kim Malone Scott Copy Share Image
“That’s why it’s crucial to remind people that an important part of Radically Candid relationships is opening yourself to the possibility of connecting with people who have different worldviews or whose lives involve behavior that you don’t understand or that may even conflict with a core belief of yours. It’s possible to care personally about a person who disagrees with… — Kim Malone Scott Copy Share
“You may be worried about earning their respect, and that’s natural. Unfortunately, though, being overly focused on respect can backfire because it’ll make you… — Kim Malone Scott Copy Share Image
“I used to keep a box of tissues in my office in case of tears. Then a person I worked with made a habit… — Kim Malone Scott Copy Share Image
“A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.” — Kim Malone Scott Copy Share Image
“Here’s what I need to do to stay centered: sleep eight hours, exercise for forty-five minutes, and have both breakfast and dinner with my family. If I skip one or two of those things for a day or two, it’s OK. But that’s the routine. Also, every so often I need to read a novel (ideally one a week), go… — Kim Malone Scott Copy Share
“When you do organize a social event at work, bear these warnings in mind: even non-mandatory events can feel mandatory.” — Kim Malone Scott Copy Share Image
“Jobs articulated this approach more gently in an interview with Terry Gross: “At Apple we hire people to tell us what to do, not… — Kim Malone Scott Copy Share Image
“Is it my job to build a great company," I asked, " or am I really just some sort of emotional babysitter?" …"This is… — Kim Malone Scott Copy Share Image
“SOME COMPANIES PUT a lot of effort into bringing employees together outside of the office. It might be a happy hour, or a holiday… — Kim Malone Scott Copy Share Image
“The fastest path to artificial relationships at work, and to the gravitational pull of organizational mediocrity, is to insist that everyone have the same… — Kim Malone Scott Copy Share Image
