People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening. — Stephen Covey Copy Share Image
When you listen with empathy to another person, you give that person psychological air. — Stephen Covey Copy Share Image
“In fact, if you think about it, don't you find that, while others are speaking to you, instead of really listening to… — Stephen Covey Copy Share Image
Communication is the most important skill in life. We spend most of our waking hours communicating. But consider this: You've spent years… — Stephen Covey Copy Share Image
“To carefully listen is a powerful way of saying to another that we value that person. When we take the time to… — Stephen Covey Copy Share Image
You will never be able to truly step inside another person, to see the world as he sees it, until you develop… — Stephen Covey Copy Share Image
'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart.… — Stephen Covey Copy Share Image
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings… — Stephen Covey Copy Share Image
Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming… — Stephen Covey Copy Share Image
You can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation… — Stephen Covey Copy Share
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're… — Stephen Covey Copy Share
The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through… — Stephen Covey Copy Share
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share
To blame and accuse other people, is to choose to empower them, to control us. — Stephen Covey Copy Share
If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. — Stephen Covey Copy Share
I believe in Coach Louis Wong. He is so much more than just a football coach. — Stephen Covey Copy Share
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them. — Stephen Covey Copy Share
Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice. — Stephen Covey Copy Share
When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or… — Stephen Covey Copy Share
Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and… — Stephen Covey Copy Share
Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don't; rather, trust is a… — Stephen Covey Copy Share
Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires… — Stephen Covey Copy Share
