I took my last final exam at HBS, the first Friday of May in 1997, and I started Amazon next Monday. No, I didn't know what my job was going to be, or what my title was going to be. — Andy Jassy Copy Share Image
Simply because Amazon decides to pursue a market segment doesn't mean the customers are going to spend their money there, and so it means that we have to do an amazing job in providing a great customer experience that customers… — Andy Jassy Copy Share Image
A lot of times in intense moments, you tend to play conservatively because you're just trying to avoid losing, as opposed to trying to… — Andy Jassy Copy Share Image
We compete with very large companies. These are companies like Walmart and Target and Kroger and some very successful digital companies like eBay and… — Andy Jassy Copy Share Image
Customers will always be nervous about lock-in, and I think the experience they had particularly with a company like Oracle, where it's a really… — Andy Jassy Copy Share Image
Our leadership principles often have tension in them. And I think that's actually a good thing and it makes sense. — Andy Jassy Copy Share Image
Everybody at the company has the freedom - and really, the expectation - to critically look at how it can be better and then… — Andy Jassy Copy Share Image
When you have a sitting president who's willing to publicly show his disdain for a company and the leader of a company, it's very… — Andy Jassy Copy Share Image
The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as Amazon the… — Andy Jassy Copy Share Image
Some businesses take off in the first year, and others take many years. — Andy Jassy Copy Share Image
For us, employee safety is priority number one for us in our fulfillment centers. — Andy Jassy Copy Share Image
You have to challenge people, often people who know a lot more about a subject than you do. — Andy Jassy Copy Share Image
