The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
There's a place in the world for any business that takes care of its customers-after the sale. — Harvey Mackay Copy Share Image
What gets measured, gets done. And what gets recognized gets done again, and even better. — Robert Crawford Copy Share Image
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. — Kerry Stokes Copy Share Image
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the… — Jeff Bezos Copy Share Image
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she… — Giorgio Armani Copy Share Image
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day… — Gerry Harvey Copy Share Image
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Leon Gorman Copy Share Image
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will… — Derek Sivers Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.… — Howard Schultz Copy Share Image
Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and… — Seth Godin Copy Share Image
Customers today want the very most and the very best for the very least amount of money, and on the best terms.… — Brian Tracy Copy Share Image
It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers,… — John Ilhan Copy Share Image
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people… — Howard Schultz Copy Share Image
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is… — Jim Bush Copy Share Image
If put to the pinch, an ounce of loyalty is worth a pound of cleverness. — Elbert Hubbard Copy Share Image
Revolve your world around the customer and more customers will revolve around you. — Heather Williams Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
If you don't genuinely like your customers, chances are they won't buy. — Thomas Watson Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
