The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. — Kerry Stokes Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the… — Jeff Bezos Copy Share Image
Customers today want the very most and the very best for the very least amount of money, and on the best terms.… — Brian Tracy Copy Share Image
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Leon Gorman Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day… — Gerry Harvey Copy Share Image
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.… — Howard Schultz Copy Share Image
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will… — Derek Sivers Copy Share Image
Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers. — Tony Hsieh Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or… — Rupert Murdoch Copy Share Image
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is… — Jim Bush Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers,… — John Ilhan Copy Share Image
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one… — Gary Comer Copy Share Image
Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she… — Giorgio Armani Copy Share Image