Leadership always contains far more down cycles than ups. Lincoln, Jefferson, Washington, Wilson, and both Roosevelts experienced setbacks that would have discouraged… — James O'Toole Discouraged Copy Share Image
Value-based leaders believe in democratic workplaces in which employees participate in decisions. — James O'Toole Believe Copy Share Image
Manufacturing productivity is greatly determined by the design of jobs and how workers are rewarded. — James O'Toole Design Copy Share Image
Sadly, at Ford, General Motors, and Chrysler sales continually trend downward, manufacturing costs rise, and employment declines. As the result of the… — James O'Toole Car Copy Share Image
In the 80s, Ford's successful introduction of the Taurus was, in large part, due to productivity gains resulting from the setting aside… — James O'Toole Effort Copy Share Image
The status of women in the workplace has improved dramatically since 1972. More women today have good jobs, the gap between the… — James O'Toole Good job Copy Share Image
As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for… — James O'Toole Business Copy Share Image
Managers who assume that higher profits drive better working conditions may have their logic backwards. Contrary to conventional wisdom, our research identified… — James O'Toole Assuming Copy Share Image
By all indications, American business leaders are more adept at creating business strategies than they are skilled at human capital management. American… — James O'Toole American business Copy Share Image
American managers often say they would like to pay their employees more, they argue that they can't afford to do so and,… — James O'Toole Arguing Copy Share Image
The other players of job market are Global Competitors, the glamour corporations in high technology, telecom, entertainment, consumer products and pharmaceuticals who… — James O'Toole Glamour Copy Share Image
The failure of unions to support efforts to increase employee involvement and ownership coincided with their unwillingness to speak out on the… — James O'Toole Business Copy Share Image
Aristotle turns out to be an extremely practical guide for those asking such personally profound questions, like: What should I do next… — James O'Toole Advice Copy Share Image
Ed Lawler and I document that the key to creating good, productive jobs in all industries is to organize work processes and… — James O'Toole Authority Copy Share Image
When we spoke about workplaces in 1972 we mainly were referring to old-line manufacturing firms, on the one hand, and Main St.… — James O'Toole Economics Copy Share Image
The current CEO of Wal-Mart says he has "no choice" but to sacrifice the welfare of his employees in order to serve… — James O'Toole Ceo Copy Share Image
In a nutshell, the ability of American companies to compete in world markets depends on creating conditions in which workers can add… — James O'Toole Ability Copy Share Image
Sadly, too many corporate leaders still believe that the way to boost productivity and profits is to continually reduce salaries, benefits, and… — James O'Toole Believe Copy Share Image
Recently, there has been a profound change in how we think about corporate leadership. The 1990s was the era of celebrity leaders:… — James O'Toole Change Copy Share Image
The optimist in me sees corporations in the present era as more open to change than they were in the 1990s. Certainly,… — James O'Toole Arrogance Copy Share Image
If America is to compete effectively in world markets, its corporate leaders must strategically position their companies in the right businesses, and… — James O'Toole Business Copy Share Image
Motorcycle manufacturer Harley-Davidson is a prime example of an American company that uses employment conditions to boost productivity. Current CEO James Ziemer… — James O'Toole Business Copy Share Image
