A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy. — Robert Townsend Copy Share Image
True leadership must be for the benefit of the followers, not the enrichment of the leaders. — Robert Townsend Copy Share Image
Is what I'm doing or about to do getting us closer to our objective? — Robert Townsend Copy Share Image
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun. — Robert Townsend Copy Share Image
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure. — Robert Townsend Copy Share Image
The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as… — Robert Townsend Copy Share Image
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. — Robert Townsend Copy Share Image
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy. — Robert Townsend Copy Share Image
A good leader needs to have a compass in his head and a bar of steel in his heart. — Robert Townsend Copy Share Image
If you have to have a policy manual, publish the 'Ten Commandments.' — Robert Townsend Copy Share Image
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried. — Robert Townsend Copy Share Image
"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded… — Robert Townsend Copy Share Image
One of the most important tasks of a manager is to eliminate his people's excuses for failure. — Robert Townsend Copy Share Image
Due to budget cutbacks, the light at the end of the tunnel has been turned off. — Robert Townsend Copy Share Image
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . .… — Robert Townsend Copy Share Image
