At the end of the day, especially in retail, you've got humans serving humans. And really, the more engaged and happier the associates are, the happier our guests are. It's not complicated. — Mary Dillon Copy Share Image
Until Amazon creates a drone that can cut your hair, there's a physical and real reason to come to the store. — Mary Dillon Copy Share Image
I learned from McDonald's that we can do great things from a marketing and advertising perspective, but if the experience at the restaurant isn't… — Mary Dillon Copy Share Image
Having diversity around the board room, the executive table, and up and down our stores is really important. — Mary Dillon Copy Share Image
Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things. — Mary Dillon Copy Share Image
If a company want to cast its net widely, they will absolutely find qualified women. I don't really think there are any real barriers… — Mary Dillon Copy Share Image
Our awareness gap and the fuzziness about how people might understand Ulta today is a ripe opportunity for us as we think about going… — Mary Dillon Copy Share Image
Launching and seeding awareness of a new tagline is a major financial undertaking. You'd have to be very sure that you needed to do… — Mary Dillon Copy Share Image
Women in the U.S. are influenced by the same trends - popular culture, runway trends, etc. - and our hypothesis is that she's quite… — Mary Dillon Copy Share Image
We've continued to expand the overall footprint of Ulta Beauty both physically and digitally in so many ways. — Mary Dillon Copy Share Image
