“Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage,… — Susan C.Young Copy Share Image
“Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice… — Susan C. Young Copy Share Image
“It is never an idea, technology, market forces, or access to capital that makes a company innovative. What differentiates an innovative company… — Jag Randhawa Copy Share Image
“Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all… — Susan C. Young Copy Share Image
“Mix, Mingle, Glow. Stretch beyond your own comfort zone to speak with, sit with, and start conversations with people whom you do… — Susan C. Young Copy Share Image
“Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us… — Susan C. Young Copy Share Image
“Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many… — Susan C. Young Copy Share Image
“To gain greater understanding, clarity, and awareness, you must become aware of your values and beliefs. Think of a triangle or an… — Susan C. Young Copy Share Image
“Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most… — Susan C. Young Copy Share Image
“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with… — Susan C. Young Copy Share Image
“Wearing Nametags- On Yourself The purpose of wearing nametags in the first place is for people to see your name. Otherwise, why… — Susan C. Young Copy Share Image
“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts… — Susan C. Young Copy Share Image
“Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“Introverts typically . . . • Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and… — Susan C. Young Copy Share Image
“Business Cards “Do you attend events where business cards are exchanged in a networking environment? My friend Brian Haugen is a networking… — Susan C. Young Copy Share Image
“Workplace culture is the heartbeat of an organization, and either yields energy and motivates people to pursue greatness or sucks the inspiration… — Kevin E. Phillips Copy Share Image
“To remember people’s names, introduce a “Just-Met” to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her… — Susan C. Young Copy Share Image
“When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That… — Susan C. Young Copy Share Image
“Great managers play favorites and spend most of their time with their most productive people. Not because they discriminate, but because they… — Curt Coffman Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“To remember people’s names, “Write it Down! —Whether you write their name down on the back of a card, a receipt, a… — Susan C. Young Copy Share Image
“Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how… — Susan C. Young Copy Share Image
“It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to… — Susan C. Young Copy Share Image
“Social synchronicity will help you stay open-minded regarding coincidence and serendipity. It is worth considering whether people are showing up in your… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can… — Susan C. Young Copy Share Image
“Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the… — Susan C. Young Copy Share Image
“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better… — Susan C. Young Copy Share Image
“Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and… — Susan C. Young Copy Share Image
“Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to… — Susan C. Young Copy Share Image
“Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity… — Susan C. Young Copy Share Image
“Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and… — Susan C. Young Copy Share Image
“Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“Prepare yourself well by learning how to be more mindful in each interaction. The effort you put forth to gain insight will… — Susan C. Young Copy Share Image
“This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand… — Susan C. Young Copy Share Image
“To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered… — Susan C. Young Copy Share Image
“The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want… — Susan C. Young Copy Share Image
“Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect,… — Susan C. Young Copy Share Image
“It is wise to use titles for people in positions of power, higher education, seniority, or maturity, unless otherwise instructed. This may… — Susan C. Young Copy Share Image