“How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and… — Susan C. Young Copy Share Image
“In America, when a man walks in front of a woman it may imply that they are not equals and he is… — Susan C. Young Copy Share Image
“To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power.… — Susan C. Young Copy Share Image
“Care for your employees first, treat them with respect, empathy, and dignity, and they will care for your customers. When your team… — George Stamatis Copy Share Image
The real damper on employee engagement is the soggy, cold blanket of centralized authority. In most companies, power cascades downwards from the… — Gary Hamel Copy Share Image
“The Words You Think “Your thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good… — Susan C. Young Copy Share Image
“We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may… — Susan C. Young Copy Share Image
“As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one’s own detriment. Yet… — Susan C. Young Copy Share Image
“Being “out of sync” happens all the time . . . • Have you ever begun a discussion when the timing was… — Susan C. Young Copy Share Image
“Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as… — Susan C. Young Copy Share Image
“14 Awesome Conversation Starters 1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers?… — Susan C. Young Copy Share Image
“I love to read. However, there have been times when certain books did not resonate with me because the timing was off… — Susan C. Young Copy Share Image
“The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that… — Susan C. Young Copy Share Image
“It is more important to look holistically at the root of why anyone would want to avoid work so badly that they’d… — Louis Yako Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“At a Chamber of Commerce networking breakfast, two of my friends and I were standing in a circle talking. A stranger approached,… — Susan C. Young Copy Share Image
“Being 100 percent in the moment and focusing on the person you’re with is one of the finest compliments you can offer.… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your… — Susan C. Young Copy Share Image
“I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for… — Susan C. Young Copy Share Image
“The typical wage earner spends the major part of every working day performing tasks under the scrutiny of an employer. Often, these… — Richard L. Currier Copy Share Image
“Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you… — Susan C. Young Copy Share Image
“communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes,… — Susan C. Young Copy Share Image
“In good organizations, leaders are treated with a sense of appreciation and respect by employees; in great organizations, employees are treated with… — Kevin E. Phillips Copy Share Image
“Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority,… — Susan C. Young Copy Share Image
“Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is… — Susan C. Young Copy Share Image
“The gracious timing of social synchronicity helps the sender’s message align and resonate with the receiver’s ability to recognize, receive, comprehend, and… — Susan C. Young Copy Share Image
“Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the… — Susan C. Young Copy Share Image
“Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you… — Susan C. Young Copy Share Image
“Wearing Nametags- On Others I enjoy reading nametags and calling people by their names before we have officially met or been introduced.… — Susan C. Young Copy Share Image
“Working for a husband and wife ran business is nearly as tricky as navigating a sailing ship while battling the forces of… — Kilroy J. Oldster Copy Share Image
“All in Good Time. The ancient Buddhist saying shares, “When the student is ready, the master will appear.” When the timing is… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it… — Susan C. Young Copy Share Image
“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the… — Dave Bookbinder Copy Share Image
“Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring… — Susan C. Young Copy Share Image
“Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can… — Susan C. Young Copy Share Image
“Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts… — Susan C. Young Copy Share Image
