“Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as… — Susan C. Young Copy Share Image
“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives… — Susan C. Young Copy Share Image
Employee engagement is an investment we make for the privilege of staying in business. — Ian Hutchinson Copy Share Image
“Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and… — Susan C. Young Copy Share Image
“Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in… — Susan C. Young Copy Share Image
“When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization,… — Susan C. Young Copy Share Image
“Organizations are perfectly designed to get the results that they get.” — Stewart Liff Copy Share Image
“Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that… — Susan C. Young Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“Employee satisfaction is not a destination; it's a journey that requires continuous effort and improvement.” — Dax Bamania Copy Share Image
“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts… — Susan C. Young Copy Share Image
“It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your… — Susan C. Young Copy Share Image
“Ambiverts typically . . . • Can process information both internally and externally. They need time to contemplate on their own, but… — Susan C. Young Copy Share Image
“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety,… — Susan C. Young Copy Share Image
“Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely… — Susan C. Young Copy Share Image
“Ethical governance fosters a culture of integrity and accountability within the organization. This can lead to improved employee engagement, reduced misconduct, and… — Hendrith Vanlon Smith Jr Copy Share Image
“You can’t inspire and lead people without earning their attention. You achieve that in a counter-intuitive way – by paying close attention… — Phil Dourado Copy Share Image
“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch… — Susan C. Young Copy Share Image
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch Copy Share Image
“Our cultural lens is so much a part of us that we are not even aware of how obvious it is to… — Susan C. Young Copy Share Image
“I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for… — Susan C. Young Copy Share Image
“Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is… — Susan C. Young Copy Share Image
“UN-Impressives • Lying. • Bragging. • Gossiping. • Cursing and using foul language. • Making self-deprecating comments. • Regularly expressing worry and… — Susan C. Young Copy Share Image
“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more… — Susan C. Young Copy Share Image
“The overall organizational health needs to be measured via employee engagement, culture readiness, business agility, and customer-centricity, etc.” — Pearl Zhu Copy Share Image