Grace, respect, reserve, and empathetic listening are qualities sorely missing from the public discourse now. — Meryl Streep Copy Share Image
You will never be able to truly step inside another person, to see the world as he sees it, until you develop… — Stephen Covey Copy Share Image
“Sincerity, the way we usually mean it, has to do with intentions; we assume it comes from within. But our clients have… — David H. Maister Copy Share Image
“Empathetic listening is a finely tuned ability to go beyond words to discover the thoughts and feelings which live beneath a person’s… — Susan C. Young Copy Share Image