The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation. — Marc Benioff Copy Share Image
A lot was happening in A.I. But I also realized it wasn't clear what Salesforce's role in A.I. was. That's when we started acquiring… — Marc Benioff Copy Share Image
Businesses cannot be extricated or disintermediated from the communities they serve. Businesses who do that will do that at their own peril. They will… — Marc Benioff Copy Share Image
As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet… — Marc Benioff Copy Share Image
I also think that employees these days expect less of a separation of work and personal life. That doesn't mean that work tasks should… — Marc Benioff Copy Share Image
You must always be able to predict what's next and then have the flexibility to evolve. — Marc Benioff Copy Share Image
Technology's always taken jobs out of the system, and what you hope is that technology's going to put those jobs back in, too. That's… — Marc Benioff Copy Share Image
If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell them that, simply put, cloud… — Marc Benioff Copy Share Image
I've worked with a variety of presidents over the years on both sides of the aisle and congressmen and senators, so I'm not into… — Marc Benioff Copy Share Image
