The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. — Steven Burd Copy Share Image
We've been paying for 100 percent of preventive care. But if you're not getting annual physicals, then you're not going to gain a financial… — Steven Burd Copy Share Image
If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by… — Steven Burd Copy Share Image
In our experience at Safeway, we're confident that we can actually improve the quality of health care while taking costs down and using the… — Steven Burd Copy Share Image
I need more personal time and, given my extensive work in health care, I want to pursue that interest further. — Steven Burd Copy Share Image
I'm no health care expert, but you've got technology that constantly advances the ability to extend life and maybe improve lifestyle. That puts constant… — Steven Burd Copy Share Image
The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. — Steven Burd Copy Share Image
We're trying to take a leadership role in solving the nation's health-care crisis. We want everybody in this country to have health insurance. — Steven Burd Copy Share Image
The first job I ever had was right here in San Francisco with Southern Pacific. — Steven Burd Copy Share Image
What we have is a pay structure that, on basic wages, is higher than market rate, as a general statement. When you look at… — Steven Burd Copy Share Image
We're a high-volume, low-margin business, so we decided to reinvent our own approach to health care. — Steven Burd Copy Share Image
The most challenging part of being CEO is communicating to 200,000 people what you want done. — Steven Burd Copy Share Image
