One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
“Meeting a thousand needs for one client is better than having a thousand clients whose needs you cannot meet.” — Utibe Samuel Mbom Copy Share Image
“In any business transaction, resist the urge to do 'B' without completing 'A'. Strive to do a well-rounded work.” — Utibe Samuel Mbom Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
“One client can fetch your business a thousand clients, depending on your performance and impression.” — Utibe Samuel Mbom Copy Share Image
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! — Niki Lauda Copy Share Image
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? — Brian Tracy Copy Share Image
Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction,… — Stephen Covey Copy Share Image
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. — Patrick Fitzgerald Copy Share Image
“Customer relations are the heartbeat of sustainable success—when we elevate every interaction into an experience of trust, satisfaction becomes loyalty, and loyalty… — Gautam Mukhopadhyay Copy Share Image
When I left Harvard Pilgrim, it had been ranked first in the nation by U.S. News and World Report for customer satisfaction… — Charlie Baker Copy Share Image
“The yearly survey is essential for strategic decision support, as it shows the overall strengths and weaknesses of the company, and overall… — Gert Laursen Copy Share Image
“Orlando Toyota Dealers Phillips Toyota At Phillips Toyota, our goal is always 100% Customer Satisfaction. Let us earn your business.” — Phillips Toyota Copy Share Image
“Think about your clients before thinking about yourself. Think of what value to add before thinking of what profit to subtract.” — Utibe Samuel Mbom Copy Share Image
If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. — Jack Welch Copy Share Image
“For a macro cross-industry view, however, consider the robust methodology used in The American Customer Satisfaction Index (ACSI), developed by Claes Fornell… — Robert Thompson Copy Share Image
“The honey-and-thyme ice cream was a hit, and so was the pastis sorbet. We decided we needed to change the name of… — Elizabeth Bard Copy Share Image
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch Copy Share Image
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a… — Horst Schulze Copy Share Image
The federal government said today they've begun training sessions for airport security workers to provide what they call more customer satisfaction to… — Jay Leno Copy Share Image
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer… — Jack Welch Copy Share Image
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per… — Herb Kelleher Copy Share Image
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
One, we committed to put about 650 people in the field to focus totally on customer satisfaction. — Sanjay Kumar Copy Share Image
“The way to go in any industry is to be mindful, both in business and in value.” — Utibe Samuel Mbom Copy Share Image
“You solve your clients' problems better if you solved them as though you were solving your own problems.” — Utibe Samuel Mbom Copy Share Image
“Don't just answer to the name of a C.E.O. Answer also, to the pressing needs of your clients.” — Utibe Samuel Mbom Copy Share Image
“Clients' needs are the most important needs in the world of business.” — Utibe Samuel Mbom Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
“Customer satisfaction is more important than the accumulation of phony internet reviews.” — Utibe Samuel Mbom Copy Share Image
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER. — Brian Tracy Copy Share Image
“Be considerate to your clients, even when they seem to be the wealthiest in the world.” — Utibe Samuel Mbom Copy Share Image
“Do you work hard to attract new customers but do little to keep them?” — Frank Sonnenberg Copy Share Image
“Give honesty to your clients, and they will give you their loyalty.” — Utibe Samuel Mbom Copy Share Image
“My armpits are not only rank, but they’re ranked number one in customer satisfaction. Try them for free or your money back.” — Jarod Kintz Copy Share Image
