IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER. — Brian Tracy Copy Share Image
“Customer satisfaction is more important than the accumulation of phony internet reviews.” — Utibe Samuel Mbom Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
“Don't just answer to the name of a C.E.O. Answer also, to the pressing needs of your clients.” — Utibe Samuel Mbom Copy Share Image
“Clients' needs are the most important needs in the world of business.” — Utibe Samuel Mbom Copy Share Image
“You solve your clients' problems better if you solved them as though you were solving your own problems.” — Utibe Samuel Mbom Copy Share Image
“The way to go in any industry is to be mindful, both in business and in value.” — Utibe Samuel Mbom Copy Share Image
One, we committed to put about 650 people in the field to focus totally on customer satisfaction. — Sanjay Kumar Copy Share Image
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
“Here’s a golden rule for increasing customer satisfaction, “Always promise only that much that you can easily deliver. Always deliver more than… — Pooja Agnihotri Copy Share Image
The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to… — William J. Clinton Copy Share Image
“If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. ”… — Anonymous Copy Share Image
Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction,… — Jack Welch Copy Share Image
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive… — Bill Gates Copy Share Image
“No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.” — Bill Quiseng Copy Share Image
Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as… — Scott D. Anthony Copy Share Image
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a… — Horst Schulze Copy Share Image
The federal government said today they've begun training sessions for airport security workers to provide what they call more customer satisfaction to… — Jay Leno Copy Share Image
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch Copy Share Image
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer… — Jack Welch Copy Share Image
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per… — Herb Kelleher Copy Share Image
“Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is… — Penelope Przekop Copy Share Image
“The client trusts you. I appreciate the value in maintaining a high level of customer satisfaction. But it’s my job to point… — Mike Weinberg Copy Share Image
“The number-one corporate objective, when crossing the chasm, is to secure a distribution channel into the mainstream market, one with which the… — Geoffrey A. Moore Copy Share Image
I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation… — Ron Willingham Copy Share Image
“From what I know of you already, you have quite a reputation for providing customer satisfaction." Julie's cheeks burned. For Kate's benefit… — Sandra Brown Copy Share Image
“...But the heart is not a computer that can be upgraded so quickly and easily with the latest version of love. Love… — Raymond Luczak Copy Share Image
“The ‘Regal Seven (key) Ingredients of a Successful Company’ is: Pursue the goal of Profit Maximization keeping in mind the shareholders interests.… — Henrietta Newton Martin Copy Share Image
“Service Beyond Self is Essential for Success Because It . . . • Builds credibility, trust, and customer satisfaction. • Strengthens your… — Susan C. Young Copy Share Image
