Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
“A customer talking about their experience with you is worth ten times that which you write or say about yourself.” — David J. Greer Copy Share Image
“Finding a client is a piece of cake. Keeping a client is a tug of war.” — Utibe Samuel Mbom Copy Share Image
“Create wow moments for your prospects and watch you online sentiment increase.” — Stacey Kehoe Copy Share Image
“Make your clients happy, because unhappy clients do not always return.” — Utibe Samuel Mbom Copy Share Image
All of management's efforts for Kaizen boil down to two words: customer satisfaction. — Masaaki Imai Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
“Corporate Social Responsibility - The New Strategic Marketing Battleground / Chris Maloney / Chris Maloney building customer satisfaction is an “important intermediate… — Anonymous Copy Share Image
“Running a business isn't just about sourcing for clients. It is also about knowing what needs to be improved in the quality… — Utibe Samuel Mbom Copy Share Image
No company, small or large, can win over the long run without energized employees who believe in the mission and understand how… — Jack Welch Copy Share Image
Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever… — Doug McMillon Copy Share Image
If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in… — Michael Dell Copy Share Image
What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature… — Barry Moltz Copy Share Image
If you make a sale, you can make a living. If you make an investment of time and good service in a… — Jim Rohn Copy Share Image
Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the… — Paul Clitheroe Copy Share Image
“Despite all the investment in the scripts and technologies, the most important driver of customer satisfaction in a call center still seems… — Zeynep Ton Copy Share Image
“The number-one corporate objective, when crossing the chasm, is to secure a distribution channel into the mainstream market, one with which the… — Geoffrey A. Moore Copy Share Image
“The client trusts you. I appreciate the value in maintaining a high level of customer satisfaction. But it’s my job to point… — Mike Weinberg Copy Share Image
“Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is… — Penelope Przekop Copy Share Image
There's this old Frank Sinatra song: 'If you can make it here, you can make it anywhere'... that song was about New… — Anand Mahindra Copy Share Image
“The exciting news is that you’re not only the customer who wants a 5-star career; you’re also the one and only person… — Penelope Przekop Copy Share Image
“Chrome and Firefox users were 19% less likely to be absent from work, had higher sales, and received better customer satisfaction ratings.… — Edify.me Copy Share Image
“Of all the agencies that think they are above the law, people point at those accused of SA. Nah, it’s the housing… — Niedria Kenny Copy Share Image
“Service Beyond Self is Essential for Success Because It . . . • Builds credibility, trust, and customer satisfaction. • Strengthens your… — Susan C. Young Copy Share Image
“From what I know of you already, you have quite a reputation for providing customer satisfaction." Julie's cheeks burned. For Kate's benefit… — Sandra Brown Copy Share Image
I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation… — Ron Willingham Copy Share Image
“...But the heart is not a computer that can be upgraded so quickly and easily with the latest version of love. Love… — Raymond Luczak Copy Share Image
“The ‘Regal Seven (key) Ingredients of a Successful Company’ is: Pursue the goal of Profit Maximization keeping in mind the shareholders interests.… — Henrietta Newton Martin Copy Share Image