I abhor the word "consumer." Consumers, unlike citizens, have no implicit duties, obligations, or responsibilities to the common good. It's a degrading term. The use of it degrades the public discussion. — James Howard Kunstler Copy Share Image
Consumers, unlike voters, expect an immediate response to their concerns; and companies, unlike governments, do not have the luxury of a mid-term lull. — Noreena Hertz Copy Share Image