“Because conflict-avoidant Emily would never “bite” or even hiss unless Greg had done something truly horrible, on some level she processes his bite to mean that she’s terribly guilty—of something, anything, who knows what?” — Susan Cain Copy Share Image
More often than not, CEOs are conflict-avoidant because their role is to define vision and strategy than it is to get into confrontations with negative and toxic people which they can't stand. — Mark Goulston Copy Share Image
