Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores. — Walt Mossberg Copy Share Image
Email is a senior citizen. It's been around since at least the 1960s in one form or another. In the 1990s and… — Walt Mossberg Copy Share Image
I simply believe that people who respect their customers and have faith in their own technology products should welcome competition and that… — Walt Mossberg Copy Share Image
I wasn't surprised to find Samsung's OLED screen to be bright, vivid, and clear. It's beautiful, although in viewing some photos and videos, I… — Walt Mossberg Copy Share Image
Just remember: you're not a 'dummy,' no matter what those computer books claim. The real dummies are the people who-though technically expert-couldn't design hardware… — Walt Mossberg Copy Share Image
I have on my wall right now a front page of the 'Journal' from January 1991, when I co-wrote a front-page story about Iraq… — Walt Mossberg Copy Share Image
Microsoft makes numerous apps for both Android and iOS, as do Google, Amazon and Facebook. You can run iTunes and iCloud on Windows and… — Walt Mossberg Copy Share Image
Jeff Williams, Apple's senior vice president of operations, has been called 'Tim Cook's Tim Cook' by some. — Walt Mossberg Copy Share Image
The products I review are typically lent to me by their manufacturers for a few weeks or months. I return any products I am… — Walt Mossberg Copy Share Image
Who have I picked fights with over the years? Bill Gates. Google. Mark Zuckerberg. Even - despite everything that's written about my relationship with… — Walt Mossberg Copy Share Image
There are lots of reasons email persists, even as faster and simpler forms of communication proliferate and your personal communications likely have mostly migrated… — Walt Mossberg Copy Share Image
Big screens helped propel Samsung to top-tier prominence and helped iPhone sales explode a few years later. But for many, including myself, the biggest-screen… — Walt Mossberg Copy Share Image
Though it has plenty of competitors, Slack claims to be the 'fastest growing business application in history'. — Walt Mossberg Copy Share Image
When I walk into a Best Buy, I now see, right from the front door, a giant Apple logo. I see a giant Samsung… — Walt Mossberg Copy Share Image
