“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they are and realize that they’re in the don’t-know category.” The kid drained the last of a mug of… — Robert D. Austin Copy Share Image
“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they are and realize that they’re in the don’t-know category.” The kid drained the last of a mug of… — Robert D. Austin Copy Share Image
“IT—especially with its role so greatly enlarged by the arrival of the Internet—has changed not only how we work and conduct business, but also… — Robert D. Austin Copy Share Image
“Easily. It’s pretty common in this kind of job to see significant disparities in ability. It’s not like other kinds of work, where the… — Robert D. Austin Copy Share Image
“Iterative, adaptive approach that recognized the importance of developing prototypes or else manually walking through how the system would work in great detail, to… — Robert D. Austin Copy Share Image
“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they are and… — Robert D. Austin Copy Share Image
“He knew that some believed that standardization would impede innovation; that was one of the arguments people who resisted standardization were most inclined to… — Robert D. Austin Copy Share Image
“Oh, I see. I think. I don’t have to actually know things I don’t know, I just have to know what they are and… — Robert D. Austin Copy Share Image
“Good CIOs are hard to find. Even if you can find one, it may take as much as a year for a CIO new… — Robert D. Austin Copy Share Image
“Assigning best people to the project (“If they’re easy to give up, they’re the wrong people.”)” — Robert D. Austin Copy Share Image
“Type 1 leadership was about functional requirements and individual systems; the focus was operational. Type 2 was less about managing individual projects and systems,… — Robert D. Austin Copy Share Image
“So the best project management policies are those that promote open flow of information up and down the project hierarchy.” — Robert D. Austin Copy Share Image
