This is not a business where you can hand off and run by remote control. — David Neeleman Copy Share Image
We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the… — David Neeleman Copy Share Image
People do a better job if they respect the leader of the company. I learned that on my mission - the value… — David Neeleman Copy Share Image
Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in this business. — David Neeleman Copy Share Image
One of the constraints on the U.S. business is the pilot shortage. There's not an abundance of pilots. There may be an… — David Neeleman Copy Share Image
People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept… — David Neeleman Copy Share Image
Fares are higher [and] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy… — David Neeleman Copy Share Image
If it's torture flying one airline and [yours] is a pleasant experience, it certainly helps your revenue. — David Neeleman Copy Share Image
This is not a business where you can hand off and run by remote control. — David Neeleman Copy Share Image
It's so important to experience what your customers are experiencing and listen to their suggestions. — David Neeleman Copy Share Image
I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers. — David Neeleman Copy Share Image
I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over… — David Neeleman Copy Share Image
I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're… — David Neeleman Copy Share Image
We don't want a third party who may or may not have our best interests in mind or our crew members' best interests in… — David Neeleman Copy Share Image
Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be… — David Neeleman Copy Share Image
And, of course, customers really need to feel safe and are seeking reassurance when they fly. — David Neeleman Copy Share Image