“Eye Contact Can Reveal if a Person is . . . • Shy or gregarious • Honest or deceitful • Confident or… — Susan C. Young Copy Share Image
“When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye… — Susan C. Young Copy Share Image
“Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are… — Susan C. Young Copy Share Image
“Whatever you are putting out into the universe is going to be returned unto you and have a direct correlation to what… — Susan C. Young Copy Share Image
“Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and… — Susan C. Young Copy Share Image
“Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for… — Susan C. Young Copy Share Image
“As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness… — Susan C. Young Copy Share Image
“Throughout your life you will meet thousands of people, but every once in a while, you feel instant chemistry with a person… — Susan C. Young Copy Share Image
“Many hospitality companies follow the "5 and 10 Rule," whereby when a customer is within ten feet of the employee, they should… — Susan C. Young Copy Share Image
“12 Reasons Why People Avoid Eye Contact 1. They do not want to reveal their feelings. 2. They are not being honest… — Susan C. Young Copy Share Image
“Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone… — Susan C. Young Copy Share Image
“Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and… — Susan C. Young Copy Share Image
“Being culturally aware and respectful of others’ cultures will help you to keep the habit of making eye contact in context. As… — Susan C. Young Copy Share Image
“We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted,… — Susan C. Young Copy Share Image
“The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation… — Susan C. Young Copy Share Image
“Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her… — Susan C. Young Copy Share Image
“By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which… — Susan C. Young Copy Share Image
“In the legend of Camelot, King Arthur gave consideration as to how his knights might be positioned spatially to impart a message… — Susan C. Young Copy Share Image
“Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare… — Susan C. Young Copy Share Image
“As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you… — Susan C. Young Copy Share Image
“When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes… — Susan C. Young Copy Share Image
