“Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive… — Susan C. Young Copy Share Image
“Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand… — Susan C. Young Copy Share Image
“Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more… — Susan C. Young Copy Share Image
“Energy & Aura. You release your own distinctive energy signature which naturally produces a physical presence. When you emit positive energy, thoughts,… — Susan C. Young Copy Share Image
“We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that… — Susan C. Young Copy Share Image
“As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In… — Susan C. Young Copy Share Image
“When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder… — Susan C. Young Copy Share Image
“A strong handshake conveys confidence, clarity, strength, and intention. As with everything else in life, if it is overzealous, it may be… — Susan C. Young Copy Share Image
“Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According… — Susan C. Young Copy Share Image
“When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that… — Susan C. Young Copy Share Image
“I am so completely transparent with my heart on my sleeve, I've never had a good poker face my entire life! The… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“One simple glance can convey to your recipient that you are . . . • Present • Interested • Paying attention •… — Susan C. Young Copy Share Image
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy,… — Susan C. Young Copy Share Image
“7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with… — Susan C. Young Copy Share Image
“Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever… — Susan C. Young Copy Share Image
“When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them… — Susan C. Young Copy Share Image
“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion,… — Susan C. Young Copy Share Image
“One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer… — Susan C. Young Copy Share Image
“Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can… — Susan C. Young Copy Share Image
“The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It… — Susan C. Young Copy Share Image
“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and… — Susan C. Young Copy Share Image
“A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and… — Susan C. Young Copy Share Image
“We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want… — Susan C. Young Copy Share Image
“Don't you love meeting an approachable person? They roll out the proverbial “welcome mat.” Their energy and engaging openness make us feel… — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch… — Susan C. Young Copy Share Image
“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think… — Susan C. Young Copy Share Image
“Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak… — Susan C. Young Copy Share Image
“ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as… — Susan C. Young Copy Share Image
“I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye… — Susan C. Young Copy Share Image
“Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and… — Susan C. Young Copy Share Image
“Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to… — Susan C. Young Copy Share Image
“Are you being approachable when you are around new people? Ever not know what to say? Simply smile when you make eye… — Susan C. Young Copy Share Image
“Having moved from Florida to Wisconsin, it has been an interesting exercise for me to attend networking events where I did not… — Susan C. Young Copy Share Image
“Welcome" is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, and healthier communication. They are more… — Susan C. Young Copy Share Image
“Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that… — Susan C. Young Copy Share Image
“Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive… — Susan C. Young Copy Share Image
“Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to… — Susan C. Young Copy Share Image
