“Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious.… — Susan C. Young Copy Share Image
“Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful… — Susan C. Young Copy Share Image
“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the… — Susan C. Young Copy Share Image
“People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies… — Susan C. Young Copy Share Image
“Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy… — Susan C. Young Copy Share Image
“I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of… — Susan C. Young Copy Share Image
“Find Your Funny Bone . . . Life provides plenty of material for things for you to laugh at. Seek irony, coincidence,… — Susan C. Young Copy Share Image
“These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are… — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Let Sleeping Dogs Lie When I hear someone expressing an adamant opinion which is diametrically opposed to my own, I have a… — Susan C. Young Copy Share Image
“In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you… — Susan C. Young Copy Share Image
“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their… — Susan C. Young Copy Share Image
“I’ve Got to Trust You to Like You People want to do business with people whom they like and trust. If anything… — Susan C. Young Copy Share Image
“Instant Access “When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The… — Susan C. Young Copy Share Image
“I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up… — Susan C. Young Copy Share Image
“UN-Impressive Acts of Indiscretion • Forwarding other people's emails without getting permission. • Throwing other people under the bus to save yourself.… — Susan C. Young Copy Share Image
“Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the… — Susan C. Young Copy Share Image
“When Humor Falls Flat “Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to… — Susan C. Young Copy Share Image
“A discreet person . . . • is strong, yet humble; • expresses genuine concern and interest; • exercises caution to avoid… — Susan C. Young Copy Share Image
“Memory Makes Magic Happen “Have you ever been away from someone for a while and when you are reunited after a long… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“To Disclose or Not Disclose I just saw a poster: "Dirty laundry goes here (laundry basket) not here (Facebook logo)." Online and… — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living… — Susan C. Young Copy Share Image
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“We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs… — Susan C. Young Copy Share Image
“So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few… — Susan C. Young Copy Share Image
“ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening… — Susan C. Young Copy Share Image
“Be Interested & Interesting. People will be more interested in you when you are interested in them. If you want to impress,… — Susan C. Young Copy Share Image
“Discretion is the Larger Part of Valor Discretion represents both your personal self-respect and the respect you have for other people. A… — Susan C. Young Copy Share Image
“What makes you curious about someone when meeting them for the first time? Do they have a fascination factor? Is there something… — Susan C. Young Copy Share Image
“Encouraging quality communication will make it easier for you to establish rapport, gather information, and increase understanding. You can use this “fishing”… — Susan C. Young Copy Share Image
“Learn to choose your battles carefully. When you exercise discretion, you will realize that most fights are best avoided. Let those sleeping… — Susan C. Young Copy Share Image
“Have you met people who are so set on exerting their position that they are oblivious to the feelings of others? That… — Susan C. Young Copy Share Image
“When we look at our words and deeds in this context, it strengthens our resolve to be incredibly selective. Everything we say… — Susan C. Young Copy Share Image
“Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the… — Susan C. Young Copy Share Image
“When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport,… — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“Do you approach people with a heart of service or with a hidden agenda? Make no mistake, will feel your intentions, even… — Susan C. Young Copy Share Image
“When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
