This objective of getting what we want from other people-or getting them to do what we want them to do-threatens the autonomy of people, their right to choose what they want to do. And whenever people feel that they're not… — Marshall B. Rosenberg Copy Share Image
“It comes down to the deep and universal human need for autonomy. People need to feel in control. When you preserve a person’s autonomy by clearly giving them permission to say “No” to your ideas, the emotions calm, the effectiveness… — Chris Voss Copy Share Image