“Fader: As we’ve discussed, there are sometimes countervailing forces in shopping. Crowds attract shoppers but might make them less likely to actually shop. (This is similar to the attraction of the “long tail” discussed earlier, which attracts shoppers to the… — Herb Sorensen Copy Share Image
“5. Open space attracts! Shoppers compete with products for space in the store. Good retailers might be oblivious to this competition, and freely tip the balance in favor of the products over the shoppers. Jamming the store with products leads… — Herb Sorensen Copy Share Image
