“The Amazon.com system helped meet Bezos’s goal of creating a good experience for customers.” — Richard L. Brandt Copy Share Image
“His goal (Bezos's)was not just to make browsing for books easy, but an enjoyable experience. “People don’t just buy books because they need books,” he has said. “There are products like that. Pharmaceuticals are that way. Nobody enjoys browsing the… — Richard L. Brandt Copy Share Image
“His mother echoed that sentiment. “You become really self-sufficient when you work with the land,” she said. “One of the things [Jeff] learned is… — Richard L. Brandt Copy Share Image
“It’s a philosophy promoted by Silicon Valley start-ups that the best people are those who don’t know that something “can’t be done,” and therefore… — Richard L. Brandt Copy Share Image
“One of the things that you learn in a rural area like that is self-reliance,” he said. “People do everything themselves. That kind of… — Richard L. Brandt Copy Share Image
“The focus should be on the customer, not on the Web site. It’s pretty obvious that a simple Web site is easier to use… — Richard L. Brandt Copy Share Image
“The general strategy was to be conservative when estimating when a book would be shipped, so that surprises would be positive—shipped sooner than the… — Richard L. Brandt Copy Share Image
“The Amazon.com system helped meet Bezos’s goal of creating a good experience for customers.” — Richard L. Brandt Copy Share Image
“His goal (Bezos's)was not just to make browsing for books easy, but an enjoyable experience. “People don’t just buy books because they need books,”… — Richard L. Brandt Copy Share Image
“That’s actually a very liberating expectation, expecting to fail,” he has said.” — Richard L. Brandt Copy Share Image
“In 1994, the average person spent $79 on books as compared to $56 on recorded music.” — Richard L. Brandt Copy Share Image
![“His mother echoed that sentiment. “You become really self-sufficient when you work with the land,” she said. “One of the things [Jeff] learned is that there really aren’t any problems without solutions. Obstacles are only obstacles if you think they’re obstacles. Otherwise, they’re opportunities.” quote by Richard L. Brandt](https://sms4smile.com/quotes/img-quotes/c3b/richard-l-brandt-42928_parenting_his-mother-echoed-that-sentiment-you-bec_808791.jpg)
