We know how to punish retailers and manufacturers that don't provide quality and value. But we're lousy at fighting effectively for what we really need - reliable insurance policies; affordable health care; safe, healthy food. — Shoshana Zuboff Copy Share Image
Authority is the spiritual dimension of power because it depends upon faith in a system of meaning that decrees the necessity of the hierarchical… — Shoshana Zuboff Copy Share Image
Awareness requires a rupture with the world we take for granted; then old categories of experience are called into question and revised. — Shoshana Zuboff Copy Share Image
My teenage children watched Senator Clinton on the Today Show, mouths agape. They attended our local caucus with me and saw hundreds of our… — Shoshana Zuboff Copy Share Image
I've lived in a preindustrial (rural Argentina) as well as an industrial world. You experience a different sense of time in a community that… — Shoshana Zuboff Copy Share Image
Computer mediation seems to bathe action in a more conditional light: perhaps it happened; perhaps it didn't. Without the layeredrichness of direct sensory engagement,… — Shoshana Zuboff Copy Share Image
Learning has replaced control as the fundamental role of management. — Shoshana Zuboff Copy Share Image
Life is good when you live from your roots. Your values are a critical source of energy, enthusiasm, and direction. Work is meaningful and… — Shoshana Zuboff Copy Share Image
If the technology cannot shoulder the entire burden of strategic change, it nevertheless can set into motion a series of dynamicsthat present an important challenge to imperative control and the industrial division of labor. The more blurred the distinction between what workers know and what managers know, the more fragile and pointless any traditional relationships of domination and subordination between… — Shoshana Zuboff Copy Share
Technological change defines the horizon of our material world as it shapes the limiting conditions of what is possible and what is barely imaginable.… — Shoshana Zuboff Copy Share Image
As information technology restructures the work situation, it abstracts thought from action. — Shoshana Zuboff Copy Share Image
Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet. — Shoshana Zuboff Copy Share Image
