The word that Kagan first used to describe high-reactive…

“Proverbs from the East: The wind howls, but the mountain remains still. Even though I make no special attempt to observe the discipline of…

— Susan Cain

“where we fall on the introvert-extrovert spectrum. Our place on this continuum influences our choice of friends and mates, and how we make conversation,…

— Susan Cain

“I worry that there are people who are put in positions of authority because they’re good talkers, but they don’t have good ideas,” he…

— Susan Cain

“He believes, as most of us do, that venting anger lets off steam. The “catharsis hypothesis”—that aggression builds up inside us until it’s healthily…

— Susan Cain

“Soft power is not limited to moral exemplars like Mahatma Gandhi. Consider, for example, the much-ballyhooed excellence of Asians in fields like math and…

— Susan Cain

“Events like this don't give me the sense of oneness others seem to enjoy; it's always been private occasions that make me feel connected…

— Susan Cain

“Social anxiety disorder”—which essentially means pathological shyness—is now thought to afflict nearly one in five of us. The most recent version of the Diagnostic…

— Susan Cain

“Potential clients would walk out of Charlie’s office scared”

— Susan Cain

“So when introverts assume the observer role, as when they write novels, or contemplate unified field theory- or fall quiet at dinner parties- they’re…

— Susan Cain

“Osborn’s theory had great impact, and company leaders took up brainstorming with enthusiasm. To this day, it’s common for anyone who spends time in…

— Susan Cain

Extroversion is an enormously appealing personality style, but we've turned it into an oppressive standard to which most of us feel we must conform.

— Susan Cain

“But as the word satyagraha implies, Gandhi’s passivity was not weakness at all. It meant focusing on an ultimate goal and refusing to divert…

— Susan Cain

“The Extrovert Ideal has been documented in many studies, though this research has never been grouped under a single name. Talkative people, for example,…

— Susan Cain

“introverts prefer to work independently, and solitude can be a catalyst to innovation. As the influential psychologist Hans Eysenck once observed, introversion “concentrates the…

— Susan Cain

“People who tend to [suppress their negative emotions] regularly,” concludes Grob, “might start to see the world in a more negative light.”

— Susan Cain