Skip to content

PC work is treating employees as volunteers just as you…

“PC work is treating employees as volunteers just as you treat customers as volunteers, because that’s what they are. They volunteer the best part—their hearts and minds.” quote by Stephen R. Covey
Download Open image
““PC work is treating employees as volunteers just as you treat customers as volunteers, because that’s what they are. They volunteer the best part—their hearts and minds.””

Stephen R. Covey

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Treating employees and customers as volunteers emphasizes valuing their intrinsic motivation and heart.

In simple terms: People give their best when they feel valued.

Key Takeaway

Foster voluntary, heart‑centered engagement.

Themes

leadership motivation volunteerism

Mood

inspirational practical

Type

advice philosophical

When to use this quote

  • team meetings
  • customer service
  • company culture
  • training sessions

Key Concepts

intrinsic motivation human‑centered management engagement

Questions to Reflect On

  • How do you balance volunteer spirit with proper rewards?
  • What practices nurture genuine commitment?
A Different Perspective

Assuming all are volunteers can overlook the need for fair compensation.

★ ★ ★ ★ ★ No ratings yet

More by Stephen R. Covey

Explore all 230 Stephen R. Covey quotes

More Customer quotes

Browse all 9,257 Customer quotes