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psychologists coined the term “mum effect” for when people…

“psychologists coined the term “mum effect” for when people avoid sharing bad news.” quote by Sheryl Sandberg
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““psychologists coined the term “mum effect” for when people avoid sharing bad news.””

Sheryl Sandberg

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

The “mum effect” describes the tendency to with sharing bad news, which can hinder problem solving.

In simple terms: People avoid delivering bad news.

Key Takeaway

Encourage transparent communication.

Themes

communication psychology leadership

Mood

cautious insightful

Type

advisory educational

When to use this quote

  • team meetings
  • crisis management
  • performance reviews

Key Concepts

information avoidance organizational behavior

Questions to Reflect On

  • How can you create safe spaces for bad news?
  • What incentives reduce the mum effect?
A Different Perspective

Silence can worsen issues and erode trust.

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